Cancellation Policy

At PrimeBitz, we strive to provide high-quality digital products to our customers. Please read this policy carefully before making a purchase.

Non-Refundable Products

PrimeBitz offers non-tangible, irrevocable digital goods. As such, we do not provide refunds after a product is purchased. By making a purchase on our website, you acknowledge and agree to this no-refund policy.

Importance of Product Description

We strongly encourage all customers to carefully read the product description before making a purchase. The description provides crucial information about the digital product, including its format, content, and any system requirements. It is the customer’s responsibility to ensure that the product meets their needs and is compatible with their devices before completing the purchase.

Exceptions

While we maintain a strict no-refund policy for our digital products, we may consider exceptions in cases of:

Technical issues on our end that prevent the delivery of the purchased product
Significant discrepancies between the product description and the actual product received

In such cases, please contact our support team immediately.

Subscription Cancellations

For customers with ongoing subscriptions:

You may cancel your subscription at any time through your account settings or by contacting our support team.
Cancellation will take effect at the end of your current billing cycle.
You may not have access to the subscription benefits until the end of the paid period if subscription cancelled.
No refunds will be provided for partial subscription periods.

Contacting Us

If you have any questions, concerns, or complaints regarding this cancellation policy, we encourage you to contact us using the details below:

Email: support@primebitz.com

Our support team will respond to your inquiry as soon as possible, typically within 24-48 hours.

By making a purchase on PrimeBitz, you indicate that you have read, understood, and agree to this Cancellation Policy.

Last updated: 25-08-2024